Shipping & Returns

General Shipping:

Metropolitan Melbourne area deliveries will incur a delivery charge of  $95 inc. G.S.T for all insulation batt packs regardless of quantity. Conditions apply.

 

The Metro area boundaries are as follows: Werribee, Melton, Sunbury, Wallan, Whittlesea, Kinglake, Healesville, Woori Yallock, Gembrook, Nar Nar Goon, Koo Wee Rup, Tooradin, Tyabb, Mount Martha.

Any areas outside this boundary, please contact us for a quote.

 

If you do require additional accessories, there could be an additional courier charge of $25.00 inc. G.S.T.

 

If your delivery is outside of Metro Melbourne areas, please contact our Live customer support team.

 

General deliveries :  Generally only take 1 – 2 business days notice, If there are any products we are out of stock you purchase, we will contact you and provide you a delivery date for that product.

Any Items if out of stock will be placed on back order and generally take 1 week depending on the product you are after.

 

RETURNS AND REFUNDS

For any returns on overestimated products we can either credit or refund within 14 days of order, Items must be in a saleable condition, a restocking fee of 20% may apply depending on product also.

Picking up goods will also incur a charge similar to the above delivery price depending on product, in some circumstances may be more.

For Special made or non stocked orders there are no refunds.

GENERAL TERMS AND CONDITIONS 

The Price of the Goods shall be as indicated on the website, quotation or on the invoices provided by the Supplier to the Customer in relation to the Goods supplied.
 

Invoices for customers shall be deemed to be accepted by the Customer unless the Supplier is notified in writing within seven (7) working days from the date of invoice (for credit accounts) of any dispute relating to the Goods supplied or the invoiced amount.


The Supplier reserves the right to change the Price in the event of a variation to the Supplier’s quotation.

 

Costs of Recovery: Should an account remain overdue outside of our payment term agreement, the Customer shall pay the Supplier for all costs incurred by the Supplier (including costs for which the Supplier may be contingently liable) in any attempt to collect any monies owed by the Customer to the Supplier under this Agreement including debt collection agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis.

 

If you are unsure, please enquire before placing an order. Conditions apply